Jobs

Change Manager
Digital Producer/Project Manager
Technical
Melbourne
Contract or Temp
$900 - $1000 including super
Salary Period PerDay
Posted On 07/07/2025

About

We’re seeking a Change Manager to lead change management efforts across backend platforms and customer-facing impacts as part of a major systems transformation. This role is critical to ensuring operational readiness and successful adoption of technical and process changes across billing logic, platform services, and system integrations.
  
This role is a contract opportunity that is due to go until November/December 2025, with the chance of being extended!
 
  
Key Responsibilities:
  • Develop and execute tailored change strategies for backend system transformations and customer-impacting updates.
  • Translate complex technical changes into clear, actionable impacts for internal teams and customer operations.
  • Partner with product owners, engineers, and operational stakeholders to deliver integrated change approaches.
  • Lead stakeholder engagement across technology and business domains, ensuring alignment on change outcomes.
  • Coordinate training, support planning, communications, and UAT activities to drive adoption in an agile delivery environment.
  • Create engaging narratives and communication content to explain system changes and customer impacts.
  • Monitor feedback loops and change resistance, proactively adjusting strategies as needed.
  
Requirements:
  • Extensive experience delivering change within complex transformation programs, ideally in SaaS or tech environments.
  • Strong track record managing change related to backend systems, CRM, billing platforms, or ERP solutions.
  • Ability to bridge technical and business needs, with a focus on customer and operational outcomes.
  • Strong stakeholder engagement, communication, and influencing skills.
  • Experience working in agile teams
  • Change Management certification (e.g., Prosci or equivalent) preferred.
  
If this sounds like you, please don't hesitate to apply or reach out to nat@justdigitalpeople.com.au for more information!

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