Senior Business Analyst | Digital Products | Agile | AI-Enabled Delivery
Gold Coast | Hybrid


We're partnering with an established Australian technology business that's investing heavily in the next generation of its digital platforms.

We're looking for an experienced Senior Business Analyst to play a key role in delivering a new customer-facing platform while continuing to enhance existing business systems. You'll work closely with engineering, product and business stakeholders, helping shape requirements and ensuring high-quality software delivery.

This is an opportunity to join a modern engineering team that's embracing AI-assisted ways of working and is continually improving how software is delivered.


What you'll be doing

• Gathering and documenting business requirements.
• Writing user stories, acceptance criteria and process flows.
• Managing and refining the product backlog.
• Facilitating workshops and stakeholder meetings.
• Acting as the bridge between business and engineering teams.
• Supporting UAT and ensuring solutions meet business requirements.
• Using AI tools to improve analysis, documentation and delivery.
• Helping drive continuous improvement across delivery practices.

What we're looking for

• 5+ years' experience as a Business Analyst.
• Strong Agile experience.
• Excellent stakeholder management and communication skills.
• Experience writing user stories, acceptance criteria and process documentation.
• Strong analytical and problem-solving skills.
• Experience with AI-assisted analysis or a genuine interest in adopting AI tooling.
• Experience within travel, retail or another high-volume digital environment is highly regarded.
• Experience with Microsoft Dynamics 365 Business Central is advantageous.
• UI/UX experience is a bonus.

What's on offer

• Hybrid working.
• Modern engineering environment.
• Exposure to AI-enabled delivery practices.
• Ongoing professional development.
• Strong collaborative culture.
• Excellent long-term career opportunities.